Cash88 Privacy Policy – Our Commitment to Protecting Your Data

1Introduction & Scope

Cash88 (referred to as "we", "the platform", or "cash88") is an online sports betting and gaming platform. This privacy policy explains how we collect, use, and safeguard your personal information.

By using cash88's website, mobile app, or any other digital channel, you automatically agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

This privacy policy applies to all cash88 services and products, including Sports Betting, Live Casino, lottery, match odds, and promotional offers. It applies equally to all cash88 users, including those accessing the platform from Bangladesh.

2What Data We Collect

Cash88 only collects information that is strictly necessary to operate our services properly. We do not collect excessive or unnecessary data.

Information You Provide Directly

• Information provided at registration: full name, date of birth, mobile number, email address, and permanent address.
• For KYC verification: copies of your National ID (NID), passport, or other accepted identity documents.
• Financial transaction data: mobile banking numbers (bKash/Nagad/Rocket) and transaction history.
• Information provided when contacting us: support tickets, live chat messages, and emails.
• Security Information: password (encrypted), security question answers.

Automatically collected information

• IP address, browser type, and operating system.
• Device information: model number, screen resolution, and network connection type.
• Usage data: login/logout times, pages visited, and session duration.
• Location data: approximate location only (not precise geolocation).
• Information collected through cookies and tracking technologies.

3How we use your information

Cash88 uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

Primary Use Cases

• Account Management: To support registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals securely and to verify transactions.
• KYC verification: To verify age and identity and to prevent fraud.
• Customer Support: Support ticket resolution, live chat assistance, and complaint handling.
• Responsible Gaming: To detect unusual betting patterns and apply limits where necessary.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Promotional Communications: With your consent, to send you offers, bonuses, and updates (you can opt out at any time).

4Data Sharing & Third Parties

Cash88 never sells your personal data. However, there are specific circumstances where sharing information may be necessary. Those circumstances are clearly outlined below:

When We Share Your Data

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Security provider: With trusted technology partners for fraud detection and cyber security.
• Regulatory & Law Enforcement Authorities: To relevant authorities when required by law or court order.
• Group companies: cash88 affiliates that operate under the same privacy standards.

5Cookie & Tracking Policy

Cash88's website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.

Cookie type

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Analytics Cookies: To understand page visits and user behavior (anonymously).
• Preference cookies: To remember your language, display settings, and layout preferences.
• Marketing cookies: To show you relevant promotions with your consent (can be turned off).

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some cash88 services.

6Data retention period

Cash88 does not retain your data longer than necessary. Once the purpose has been fulfilled or the legal obligation has expired, your data is securely deleted.

7Your Data Rights

Cash88 believes you should have full control over your own data. We ensure the following rights:

• Right to Access: You may request to know what data we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: You may object to marketing communications or certain types of data processing.

To exercise any of these rights, email us at support@cash88.click. We are committed to responding within 30 business days.

8Security

Cash88 uses industry-leading technology to keep your data safe. Our security systems are continuously updated.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Staff access to data is governed by a least-privilege policy.
• Automated alert system active for detecting suspicious activity.
• Data backups are regularly stored on secure servers.

9Protection of Children's Privacy

Cash88 strictly does not serve anyone under the age of 18. We take every precaution to protect the privacy of minors.

• Any account registered by someone under the age of 18 will be immediately terminated.
• A strict age verification process is carried out at the time of registration.
• Any data we may have inadvertently collected from minors will be deleted immediately.
• If you believe a minor is using cash88, please contact us at support@cash88.click.

10Policy Changes & Updates

Cash88 may update this privacy policy from time to time. Changes may be made due to legal requirements, new services, or technical improvements.

For any significant changes, we will notify you in advance via your registered mobile number or email. Continuing to use our services after changes take effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay informed of any changes. The date of the latest update is noted at the top of this page.